MK-R-J
The Axon Ivy Engine uses the server’s timezone by default.
If you need to change the server timezone and want all data to reflect this new timezone (maybe completed cases are not critical), the following steps are required (I think , not tested):
- Shut down the Axon Ivy Engine.
- Update all time-related columns in the system database.
- Restart the Axon Ivy Engine.
- Reindex the search data.
These steps are necessary from a product perspective. However, projects may also contain timestamps in their own data (e.g., Process Data, Business Data, etc.). If that’s the case, those timestamps must be updated as well.
This is a complex and error-prone task.
The original design of the Axon Ivy Engine does not support multiple timezones - this is a known limitation. Other systems typically store timestamps in UTC and convert them at the UI layer.