Dashboard variables (Portal.dashoboard.json) are automatically overwritten

MK-R-J

Dashboard variables (Portal.dashoboard.json) are automatically overwritten.

I have confirmed that User（USER） has not changed the variables, but the log shows that changes have been made.

What do you think the following log indicates?

Log:

[2025-11-07 00:39:36.424][INFO ][ch.ivyteam.ivy.config][http-nio-8080-exec-8]{application=portal, client=10.48.122.62, executionContext=SYSTEM, hd=ch.ivy.addon.portal.generic.dashboard.component.WelcomeDashboardWidget, pmv=portal$portal$2, request=/portal/faces/instances/portal$2/19A5BC1259F2D480/ch.ivy.addon.portal.generic.dashboard.PortalMainDashboard/PortalMainDashboard.xhtml, requestId=1-690d3fc8-400a1e7f333a183f08cadd5d, securityContext=default, session=5 **USER**, task=194141}
Configuration properties have been changed [app: portal]:
    variables.Portal.Dashboard: '[
    {
        "id": "1",
        "version": "12.0.0",
        "templateId": "default-portal-das...' -> '[{"id":"1","version":"12.0.0","templateId":"default-portal-dashboard-template","titles":[{"locale...' [folder /ivy/configuration/applications/portal]
[2025-11-07 00:39:36.493][INFO ][ch.ivyteam.ivy.config][http-nio-8080-exec-8]{application=portal, client=10.48.122.62, executionContext=SYSTEM, hd=ch.ivy.addon.portal.generic.dashboard.component.WelcomeDashboardWidget, pmv=portal$portal$2, request=/portal/faces/instances/portal$2/19A5BC1259F2D480/ch.ivy.addon.portal.generic.dashboard.PortalMainDashboard/PortalMainDashboard.xhtml, requestId=1-690d3fc8-400a1e7f333a183f08cadd5d, securityContext=default, session=5 **USER**, task=194141}
Configuration properties have been changed [app: portal]:
    variables.Portal.Dashboard: '[{"id":"1","version":"12.0.0","templateId":"default-portal-dashboard-template","titles":[{"locale...' -> '[{"id":"1","version":"12.0.0","templateId":"default-portal-dashboard-template","titles":[{"locale...' [folder /ivy/configuration/applications/portal]

ntloc-axonivy

MK-R-J
Portal.dashboard variable can be change:

When a user edits any dashboard in the public dashboard section
When you redeploy your Portal with a customized dashboard.json
Please check if any user have this permission DashboardWritePublic

Related to dashboard disappears, could you share your Portal deployment setup from the Engine Cockpit?

MK-R-J

I add information.

enviroment:
12.0.7 engine

Phenomenon:
There are cases where a customized dashboard disappears.
Details:
The timing of disappearance is unclear. Possible triggers include process execution, screen transitions, switching to another dashboard, or when a process error occurs. These situations vary, and the dashboard may disappear under such conditions. (It does not always disappear, and the occurrence timing is inconsistent.)
Verification related to deployment:

Dashboard specified in App.yaml: May disappear.
Dashboard specified in config - portal.dashboard.json: May disappear.
Dashboard embedded in Dashboard.json within the Variables section of the iar file: May disappear.

In any case, the dashboard is being overwritten in the Portal from the original file.

MK-R-J

When a user edits any dashboard in the public dashboard section

I think that the USER not having DashboardWritePublic permission cannot edits a public dashboard and cannot change the variables "Portal.Dashboard.json", but now that USER did not edit any public dashboard, USER operated something not related dashboard config, and the log showed "Configuration properties have been changed [app: portal]:"....

could you share your Portal deployment setup from the Engine Cockpit?

Sorry. Please wait a moment.....

ntloc-axonivy

MK-R-J
Did you notice any changes on your dashboard other than the Portal.dashboard variable? and are you running engine in cluster?
I assume the Portal performs a JSON reformat. But it would be nice if you could show me the differences in dashboard.json before and after the change so Portal team can analyze.

MK-R-J

ntloc-axonivy
are you running engine in cluster?

yes, we are running in cluster function, so to deploy app is through a deploy folder.

I assume the Portal performs a JSON reformat. But it would be nice if you could show me the differences in dashboard.json before and after the change so Portal team can analyze.

Sorry, I mistakenly thought it was shared...

I share a zip.

MK-R-J

ntloc-axonivy

Could you view my zip file?

ntloc-axonivy

MK-R-J
I cannot see your zip. Could you send it to support@axonivy.com.
Regarding the dashboard variables (Portal.dashboard.json) being automatically overwritten, I can reproduce. I’m looking into the cause.
Thank you for your report

MK-R-J

ntloc-axonivy

OK, I send two json files for you by email.

Please check email" support@axonivy.com ".

thank you!

ntloc-axonivy

MK-R-J
Hi,
The issue where customized dashboards disappeared has been fixed in Portal 12.0.11

MK-R-J

Thanks a lot!

I will check for Portal 12.0.11.

Good job!