Disable Gravatar in Portal / fix alt tag

mhoffmann

Is there an easy way to disable the Gravatar support in the Portal? If not, I'd kindly request this as a feature or a fix of its implementation.

The issue is as follows:
We have a customer where some of the clients are not allowed to connect to Gravatar by firewall policy, leading to a 403 HTTP Code on the call to:

https://www.gravatar.com/avatar/hash?d=blank

The portal however is missing some logic here, at least in the tested 10.0.30 version:

The alt text shouldn't be displayed at all here since this is already taken care of by the span ui-avatar-text.

Cheers!
Mario

mhoffmann

I found a fast workaround for this using css:

It does:

Keep the desired display of the name bubble
Hide the alt text completely

It does not:

Get rid of the Gravatar calls

How to:

Go into the Engine Cockpit -> Configuration-> Branding
Click on the Edit button for the custom.css
Add the following line: .gravatar img {font-size: 0; /* hide alt text fallback */}
Click Save

It does work on Portal 10.0.30, it does not work on 10.0.15. I guess the alt text was added in 10.0.22 with XIVY-13977 to get rid of the broken image:

But by focusing on the Cockpit as the issue states, it probably was an oversight to look at the side effects in the Portal itself.

Hope that helps getting rid of this issue 🙂

ntloc-axonivy

mhoffmann
Hi, did you try disabling the avatar?

mhoffmann

ntloc-axonivy
Yes, I have seen this option but it's also getting rid of the circles containing the initials of the users and I honestly think that this worsens the UI by a lot.