How to go to Link after redirect login page without error.

MK-R-J

Hello, Axon Ivy Team and Community,

After generating a Case, there were situations where we wanted to send an email with BussinessDeteils link.
Here is an example of such a link:
http://localhost:8081/designer/pro/AppName/19909D558C0A97B3/myBussinessDeteilsProcess.ivp?caseId=8

In this situation, when clicking the link, if the user is not already logged in to AxonIvy, an error occurs. Ideally, we would like the user to be redirected to the login page first and then execute the corresponding process after logging in.
How can we implement such behavior?

Does anyone have any suggestions?

NamChu

I assume you're using Portal and Ivy version 12.
It's very similar to a portal feature, share case detail link

But how do you want to open the business detail link ? with or without Portal

MK-R-J

NamChu

Thank you for your reply!

I send additinal infomation.

In the Business Details feature, I want to display custom case information in the form of a Form.

Environment :
AxonIvy Engine/Portal : 12.0.7

Now
1)Create a business case link (e.g., http://localhost:8081/designer/pro/AppName/19909D558C0A97B3/myBussinessDetailsProcess.ivp?caseId=8)
2)Send the link via email.
3)The recipient opens the link.
4)An error occurs that authentication failed if you're not logged in.
5)Go to the Portal homepage and log in.
6)Open the link again from the email.
7)The business details form appears.
I want to do
1)Create a business case link (e.g., http://localhost:8081/designer/pro/AppName/19909D558C0A97B3/myBussinessDetailsProcess.ivp?caseId=8)
2)Send the link via email.
3)The recipient opens the link.
4) If you're not logged in, go to the login form.
5) After you log in, the business details form will appear.

Apologies if my English is poor....

NamChu

hi @MK-R-J
It should be a Portal feature like share case detail link since you have to change Portal code
So I suggest you 2 options:

Request share business detail link feature(You have to wait for new release)
Share the case detail, in case detail open business detail (No need to wait)

MK-R-J

NamChu

Thank you for your answer.

It's a bit disappointing, but for now I'll use the link for the normal case.

And, I would like the same behavior to occur when linking to business details.
(The login screen should appear, followed by a custom form.)

I request share business detail link for future version.

NamChu

MK-R-J
Yes, your request is noted, thank you!