Widget position affecting button functionality

tmugandani

I have a dashboard with four widgets, 3 in one row and the 4th below (image on left side). In the 4th widget I have a print button. With this positioning the print button doesn't work, there is no error message. If I position this widget in 2nd place ( image o right side) the print button functions as expected. What could be causing this behaviour?
{Widget position affecting button functionality}

Thinh Nguyen

Hi tmugandani
Thanks for sharing this, interesting behavior.
To investigate this properly, could you please create a support ticket and include the following information:

Product & version
- Axon Ivy version (Engine + Portal)
- Portal version (if different)
Implementation details
- How the dashboard and widgets are implemented (standard Portal widgets vs. custom widget / custom HTML / JS)
- How the print button is implemented
Steps to reproduce
- Exact steps to reproduce the issue
Logs & errors
- Engine log files (ivy.log) at the time of clicking the print button
- Browser console logs (errors or warnings)
- Any network errors visible in the browser dev tools

Once we have this information in a ticket, we can analyze whether this is a layout/rendering issue, event handling problem, or a known limitation/bug.
You can create ticket here: https://developer.axonivy.com/support
Thanks!