How can i reassign a task and retain the entered data?

Daniel

Hello,
is there a way to reassign a task to another user and keep the entered data/documents so that the new user can see them and thus the work already done?

The use case is as follows: A user performs 50% of the work in a task and wants his coworker to perform the remaining 50%. The new user should be able to see the progress of the old user and continue working on the task and should not have to start from the beginning.

Many thanks in advance.

Reguël Wermelinger

Hi Daniel

This is not the default scenario, for traceability most workflows are asking for clearly separate steps and datas that refer to the user that produced them. Therefore, process devleopers will create save points/tasks, wherever it could be ok to switch the actual working user.

However, if you need your custom logic, where users more or less can save and share data at any time, you can achieve it easily by using the BusinessData feature. Its a repository of data flowing through processes, and can be controlled via API, so you can invent custom save actions without actually switching tasks.
https://dev.axonivy.com/doc/10.0/designer-guide/data-modeling/business-data/index.html

Best regards,
Reguël

Daniel

Hi Reguël Wermelinger
thank you very much, good to know! I will try the BusinessData route with the corresponding API.